Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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QM – Evaluation Notifications – More Than One User

When a user submits an evaluation, only the person being evaluated receives the notification via the QM Tool that a new evaluation is ready to review. We should be able to choose additional people to receive a notification, like the agent's supervisor, for example. More than one person should be able to receive the notification.

  • Guest
  • Dec 16 2020
  • Under Consideration
Product Line RingCentral Contact Center
  • Attach files
  • Guest commented
    21 Jun 04:08pm

    We should be able to choose additional people to receive a notification, like the agent's supervisor, for example. More than one person should be able to receive the notification.