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Status Under review
Categories RingCentral Phone
Created by Brianna Cunningham
Created on Dec 19, 2022

Remove missed call from queue members if answered

Remove the missed call notification for queue members when another queue member answers the call. Only display missed call notification when no one in the queue answers the call.

  • Danielle Major
    Feb 14, 2024

    It is beneficial to know what call was actually missed or answered so as a company we know who we need to get back to.

  • Ullrich Schwalm
    Jun 15, 2023

    Useful not only in a queue with different members but also when you are the only owner of the queue