Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Add Answer feature to RingCentral for Salesforce softphone

Add a feature that allows users to answer incoming calls when they are using the RingCentral for Salesforce softphone.

Users should be able to answer, hold, and hang up incoming calls, as well as see caller ID and relates records in SalesForce.

[added detail:] This should be available in both Lightning and Classic Salesforce.

  • Sara Kosciolek
  • Dec 16 2020
Product Line RingCentral Integrations
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