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Status Under review
Categories RingCentral Phone
Created by Office 1
Created on Jan 6, 2023

DND visible on phone - on the physical phones

our firm uses actual phones (yealink) we are unable to see when someone is on DND and therefore we try to intercom them as well as send them calls. We need a way to see if someone is avaialble

  • Amy Russolillo
    Mar 13, 2023

    This should match the physical phone settings as well. If I put my phone on DND, it does not show on the phone screen (which the preset buttons should turn red, as it does when someone is on a call) nor on the app to others that I'm busy. I shouldn't have to put my phone on DND through the app in order for others to see this. RingCentral really has taken a step back compared to Mitel.