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Status Under review
Categories RingCentral Phone
Created by Ocean Joy Cruises
Created on Jan 19, 2023

Add an option to Announce the caller's phone number when listening to voicemails

Add an option to either announce the caller's (phone number / Contact Name / Both / Neither ) when listening to voicemails.
This would be useful if the user does not see the caller's information on screen (app, web, desk phone, etc)
This would benefit users who listen to voicemails

This feature could be added in voicemail setup per user/extension/call queue in the same place where Greeting settings are located
Or it could be grouped with other settings related to "Listening/accessing voicemails"