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Just like message recipient for routing voicemail to a specific extension, I encounter a customer who would like to route the SMS (text) from a specific number to an extension
Product Line | RingCentral App |
We have two people that work opposite shifts who take incoming calls to the buisness line. When a new lead comes in, we also recieve a text with their info. Currently only one person has the ability to receives and sends texts that come into the business line.
We really need both people to have access to texts that come into the business line. That would be a huge help.
I'm in great need of this service. I wish for my operator and myself to have the capability of sending out and receiving text messages from the main office telephone number.
Yeah this would be a fantastic feature.
Very beneficial for our org.