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Status Under review
Categories RingCentral Admin Portal
Created by Tom Lampert
Created on Jan 31, 2023

RELATED IDEAS

Enable Audit Trail to be added to Custom Roles

Audit Trail is a selectable feature in custom user roles, but only becomes available on the Super Admin or Billing Admin Role (per RingCentral documentation).

We have custom Site Administrators that would greatly benefit from the Audit Trail feature, but it is currently not available to them even though the custom role has this feature checked.

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  • Tom Lampert
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    |     Jun 14, 2023

    Testing proved the "More" menu item to access the Audit Trail is only available if the users Site Role Domain is set to company. This feature request will need to enable the More menu item to access the Audit Trail when the user only has access to specific sites.