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Status Under review
Created by Michael Capehart
Created on Feb 1, 2023

Change outgoing Caller ID on the fly when call is initiated outside the app

If I'm not using the RingCentral dialer, and initiate a call outside of the app, the caller ID used to make the call is the default one. There's no way to change this on the fly. There are many times when I want to use My individual caller ID as opposed to my company caller ID, or vice versa. If the calls being initiated from outside the app, it's not possible to modify this. What I think would be a great option, would be to have a setting toggle for prompt for caller ID each time a call is placed. That way just before initiating the call to call her would be optionally prompted to switch the caller ID.