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Status Future consideration
Created by Jennifer Lewis
Created on Dec 18, 2020

QM - Reports – Interaction and Evaluation Date

Please add a differentiator in reporting so that the user can run a report based on the interaction date or the evaluation date.

Product Line RingCentral Contact Center
  • Guest
    Mar 11, 2021

    Yes please!

4 MERGED

Search QM evaluations by interaction date

Merged
Please add a function to pull evaluation details by interaction date and not the date of submission of the evaluation.
Guest over 1 year ago in RingCentral Contact Center 0 Future consideration