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Status Under review
Categories RingCentral Admin Portal
Created by Josh Gorrell
Created on Feb 17, 2023

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Forward to another extension when DND is enabled

I want to be able to Forward to another extension when DND is enabled. At least user knows if they turn on DND, their calls may be answered by someone else.

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  • Brooks Scharff
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    |     Feb 23, 2023

    That's not what DND is for. You need to instruct the user to turn on call forwarding instead of DND.