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Status Under review
Categories RingCentral Video
Created by BDS Admin
Created on Feb 20, 2023

Super Admin should have total control

What is the point of a Super Admin role if the Super Admin only acts as a regular Admin. Your knowledgebase conflicts with the app's reality. A Super Admin should be able to add Team Admins and remove Team Admins regardless of who created the Team. The S.A. should be able to rename Teams and folders regardless of who created them in the first place. Simply put, the Super Admin should be in God Mode and can change anything in the account since the Super Admin created the original account and owns it.