Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers are calling all of our employees hoping one will fall for the scam. These protocols need quickly added and operational.

  • Guest
  • Dec 21 2020
  • Already exists
Product Line RingCentral Admin Portal
  • Attach files
  • Jenn - Community Moderator commented
    20 Apr 08:09pm

    Hello there!

    This is an existing feature. Here are the details below:

    • When Users block a number, it is only applied to the extension where they are logged in.
    • If the Super Admin blocks a number while logged in to the System Extension (the main extension of the account not just the super admin role), it is applied to all extensions in the account.

    • It means that the number is blocked from calling any number associated with the account.

    Thank you.

  • Guest commented
    23 Feb 03:02pm

    Any updates on this please?