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Status Under review
Categories RingCentral Phone
Created by Arick Hauschild
Created on Feb 22, 2023

MVP Desk Phone License With No DID

Currently, if a user needs a standard MVP license and uses a desk phone, they MUST have a DID assigned. There are many use cases where you may want to assign a desk phone to a user without using a number from the inventory. This is currently causing a lot of problems in my organization.
I've heard it was previously possible to assign a desk phone without using a DID. I'd like to bring that feature back.

  • Pete Wells
    Mar 30, 2023

    Yes please. Many other phone system work without having a DID number assigned for example Star2Star you just have one main number and extensions there is no need for a DID for every single user.