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Status Under review
Categories RingCentral Phone
Created by Scott Neal
Created on Feb 28, 2023

Missed Calls: Clear Notification Without Deleting

On the RingCentral display on my PC, when I miss a call it is added to a list in my recent calls and it is highlighted with a dot indicating it was missed. Also, the Icon in my desktop ap tray displays a red dot indicating I have a missed call. What is frustrating is I cannot get that red dot to disappear unless I go to recent calls and delete it. It is useful to know if I have missed a call by looking at that icon. If there is no red dot, I'm up to date. But to clear the dot, I don't see any other option than to delete the call from my missed call list. I propose some function that would allow me to acknowledge the missed call without deleting it from the list, thereby clearing the red dot from my icon.