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Status Under review
Categories RingCentral Phone
Created by Danae Whetten
Created on Mar 3, 2023

Ability to identify missed calls to the direct number only when in a que

Can you please find a way to be able to tell which calls were missed in a que and which calls were missed to that direct number. Que calls get answered by other members but when missed calls come in to direct numbers we need to be aware so that they get called back.