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Status Under review
Created by Chris Morgan
Created on Mar 6, 2023

Dynamic Call Queue Membership

Would like to be able to have call queues add/remove members based on dynamic rules. For example, if we have a call queue for our Recruiters, it'd be great to be able to have a rule with conditions such as:

  • Account Enabled = true

  • Department = Recruiting

  • Title in "Recruiter 1","Recruiter 2"

  • Title not in "Recruiting Manager"