I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact.
More specifically, under Quick View or Personal.
I work with insurances direct contact and handle patient calls. It would be helpful to know who I am speaking with.
OR if we can have the option to create another Contact Category and assign them to our added personal contact that would suffice.
Thank you for your time and consideration!