Why is it useful?
• It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers.
Who would benefit from it?
• It will benefits the admin users as it will ease the process.
How should it work :
• The current process : user copy & paste or type each phone/tel number to the input box of blocked calls Tab under Screening, Greeting & Hold Music.
• The idea:
- User can upload a file (the list of numbers in excel or csv) or type mutiple numbers in the input box.
- The blocked numbers can set per department.