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Status Under review
Categories RingCentral Phone
Created by Ryan Cosby
Created on Mar 10, 2023

When an outbound call is connected play a prerecorded message before connecting callers

We have SIP devies that have a single button to call a number or extension when pressed. In our current situation, we need a way to play a prerecorded message when the outbound call is initially answered, then after the message has played, connect the callers for a conversation. I guess it would be similar to a call line recorded message but it needs to be custom and only on certain extensions for outbound calls only.

The purpose of this is for an elevator call intercom. The company recieving the call needs to know certain information about where the call is coming from and having a script on the wall to recite isn't the best solution