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Status Under review
Categories RingCentral Phone
Created by Amy Russolillo
Created on Mar 13, 2023

Allow others to see DND status through the phone settings not just the app

This should match the physical phone settings as well. If I put my phone on DND, it does not show on the phone screen (which the preset buttons should turn red, as it does when someone is on a call) nor on the app to others that I'm busy. I shouldn't have to put my phone on DND through the app in order for others to see this. RingCentral really has taken a step back compared to Mitel.

  • Jason Barrett
    Apr 26, 2023

    just migrated a customer with the same issue with the mitel phones. Ring Central Please ASAP.