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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Categories RingCentral Phone
Created by Amanda Piela
Created on Mar 16, 2023

Text Icons NEED to be different for different numbers

When I am texting with someone, often times, the icon that appears around the initials of their name is the EXACT same color of the icon that appears around my initials.


This often leads to me missing texts since it looks like I was the last person to respond.

There NEEDS to be a way to differentiate the numbers in the chat. Bare minimum, drastically different colored icons per number included in the chat, different shapes would be even better!