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Status Already exists
Created by Max Lukasevych
Created on Mar 20, 2023

Answered calls break down by time of a day

I want to see what % of outbound calls is answered on average at specific time of a day.

  • Admin
    George Lu
    Reply
    |
    May 19, 2023

    Hi Max,


    This feature is available within the LOB Analytics portal under the Trend Widget report. You can analyze what outbound calls were connected to a callee broken down by hour segments.

    https://analytics.ringcentral.com/lob-analytics