Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Chelsea Cutamora
Created on Mar 22, 2023

Ability to improve the system limitation feature

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I have already read a certain message from my laptop, then when I open my PC, it should be mark as read too because the current system sees these as two different end points so it wont update the notification when switching between the two so it's kind of confusing and time consuming when you manually read the messages that you already read from the other unit. Thank you!