Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Compose Faxes with alias switcher

Our managers need to send faxes with different outbound caller IDs within their department. Current workflow requirements: Log out of personal extension, log in to the Fax ext, send fax, log out of Fax ext, log back into their personal extension. Rinse, repeat for every different fax author.

We are looking for a feature similar to the Gmail compose with aliases. A drop down menu wherein those users assigned to this role can author faxes from associated Fax extensions without explicitly logging in and out of them. (e.g.

  • Guest
  • Dec 28 2020
Product Line RingCentral App
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  • Carlo C commented
    28 Dec, 2020 05:53pm

    This is a needed feature to be able to use a different caller ID for faxes.