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Status Under review
Categories RingCentral Phone
Created by Reiner Carrera
Created on Mar 22, 2023

Make RC User Status visible from contacts or groups

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.

  • Hoa To
    Sep 4, 2023

    If you have users in your Quick Contacts list and you view your Quick Contacts you can see your user's presence settings; Available, Offline, DND. If you click on a User profile you can see if the user has set a Status. The main coding has already been written, so why not just add a few more lines of code and add Presence and Status to the Company contact list?

  • Leandro Saes (312)
    Aug 4, 2023

    It would be useful to see the status right before the user name on the list so there is no need to open the chat. For example, if an employee is in lunch break, it could show the icon 🍴, if remote 🏡 , slack has the feature and that is why we have been using it for messaging. Also, the auto clear status option would be great. If someone has a lunch break, let’s say for an hour, it clears the status after that, sometimes we just forget to change de status and it does not mean we are on lunch from 12pm-forever.