We do not see where this is implemented but saw that is supposed to be part of the summer MVP release. Please review and respond. Thanks.
Margie-Jo Miller
Unified Communications Manager
............................................................
direct: 724-888-7825
cell: 724-624-1428
fax: 724-643-2791
email: margie-jo.miller@pacyber.org
............................................................
Midland Office
652 Midland Avenue
Midland, PA 15059
............................................................
www.pacyber.org [PA_Cyber_logo]
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Incredibly important feature. We continue to have to use both the RingCentral App and RingCentral Phone App in our thin client environment. I also agree with Gary about medical offices. Our patients and referring offices need to see that the fax is from us. Please add this feature.
I agree with most comments, we need to be able to fax with a custom cover sheet (preferrably with our logo) from multiple devices, sources. This is essential for medical offices as we use fax very often as it is HIPAA compliant and email or text is not. Please add this basic feature.
Prioritize the restoration/addition of the custom fax page IMMEDIATELY. You simply cannot offer a mainline Fax product lacking this feature, it's absurd.
We NEED to have the ability to create a custom fax cover page with our firm's logo. Seems like such a basic thing to have and I'm surprised it is not available. Please tell us that the developers are working on this.
I have two businesses and need two different cover pages each with the business infomation pertaining to the appropriate business and business contacts. Seems like Ring Central sacrificed essential feature found on the Ring Central Phone app to come late to the game of the same functionality asTeams (already have this through Microsoft), Zoom, Skype, Facetime and Messager apps. Who's needs another app to do what we already can do and are already doing via these other tried and tusted applications? The new Ring Central apps is just redundancy (with already existing appls) but with a net loss of real fax functionality. (i.e. the Ring Central Phone app). Makes no sense to me.
I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.
Bring back use of custom coversheet for fax in RC App
Merged
Please bring back the ability to set a custom coversheet for faxes that was available in the old RC Phone App. Having the ability to set a custom company coversheet that automatically grabs the contact and our sender information, as well as having...
David-Jay Yamaguchi
about 2 years ago
in RingCentral Phone
0
Planned
1
MERGED
Add Custom Fax Cover Sheets to the New RingCentral Desktop App
Merged
The old RC Phone Desktop app allowed you to select a custom fax cover sheet that was designed in Microsoft Word. Doing so, you could include your own company logo and customize the cover sheet to brand it as your own. The new RingCentral Desktop h...
Hello, we would like to use our OWN Custom Fax Cover page for the entire company, We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. This is VERY important to our organization!
with the old ring central phone app on desktop you could make your own fax cover sheet with variables in a word doc, I then was forced to upgrade to the new app without this and has been a huge inconvenience
Would like the DID the extension user owns to show as the fax number on the cover page. Instead of the company number being displayed. Editing Fax settings with Service Web, do not affect the fax cover page with the RC APP
Our customer would like to request for the Unified App to have the ability to customize the fax cover page and doesn't need to install/user RingCentral Phone. For them, this is more convenient as it is a Unified App and they don't have to use seve...
Jennifer,
We do not see where this is implemented but saw that is supposed to be part of the summer MVP release. Please review and respond. Thanks.
Margie-Jo Miller
Unified Communications Manager
............................................................
direct: 724-888-7825
cell: 724-624-1428
fax: 724-643-2791
email: margie-jo.miller@pacyber.org
............................................................
Midland Office
652 Midland Avenue
Midland, PA 15059
............................................................
www.pacyber.org
[PA_Cyber_logo]
Confidentiality Notice: This email message and attachments
contain, or may contain confidential information intended only
for the addressee. If you are not an intended recipient of this
message, be advised that any reading, dissemination, forwarding,
printing, copying or other use of this message or its attachments
is strictly prohibited. If you have received this message in error,
please notify the sender immediately by reply message and delete
this email and any attachments from your system.
Please add custom cover pages as an option. The fact that the old app had this option and the new one doesn't is pretty ridiculous.
I can't believe I'm paying $240 a year for e-faxes and RingCentral doesn't even allow custom cover pages. I'm looking elsewhere.
Please add the custom fax cover sheet as an option.
A feature that allows us to edit or remove personal info on top of fax.
We need this option as well. A template to deploy to the entire organization would be helpful also.
Incredibly important feature. We continue to have to use both the RingCentral App and RingCentral Phone App in our thin client environment. I also agree with Gary about medical offices. Our patients and referring offices need to see that the fax is from us. Please add this feature.
I agree with most comments, we need to be able to fax with a custom cover sheet (preferrably with our logo) from multiple devices, sources. This is essential for medical offices as we use fax very often as it is HIPAA compliant and email or text is not. Please add this basic feature.
Please add this feature! It's clearly used by a lot of people
Prioritize the restoration/addition of the custom fax page IMMEDIATELY. You simply cannot offer a mainline Fax product lacking this feature, it's absurd.
Please add this!!
Yea, this is a killer for us and we would not have upgraded if we had known this was not available.
We NEED to have the ability to create a custom fax cover page with our firm's logo. Seems like such a basic thing to have and I'm surprised it is not available. Please tell us that the developers are working on this.
Please add the ability to have a custom fax cover sheet. It is absolutely mandatory for a professional office.
I have two businesses and need two different cover pages each with the business infomation pertaining to the appropriate business and business contacts. Seems like Ring Central sacrificed essential feature found on the Ring Central Phone app to come late to the game of the same functionality asTeams (already have this through Microsoft), Zoom, Skype, Facetime and Messager apps. Who's needs another app to do what we already can do and are already doing via these other tried and tusted applications? The new Ring Central apps is just redundancy (with already existing appls) but with a net loss of real fax functionality. (i.e. the Ring Central Phone app). Makes no sense to me.
I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.
We are new to RingCentral and need this functionality for users to send professional faxes.
P.S. if you NEED to use a custom fax cover you can use the Desktop Phone app to send your faxes, custom cover sheets are supported on that app. https://downloads.ringcentral.com/sp/RingCentralForWindows
Literally hilarious you decided NOT to include this off the bat. What a sad situation
Very interested in this feature. When will this be added to the app? Are you currently working on it?