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Status Planned
Created by Guest
Created on Dec 29, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1228 Ability to assign Custom Fax Cover Page to all Users with Extensions (Company ).

Custom Fax Cover Page Merged

Add custom fax cover page feature to Ring Central App. Currently, only possible via Phone app.

Product Line RingCentral App
  • Margie-Jo Miller
    Jun 22, 2022


    We do not see where this is implemented but saw that is supposed to be part of the summer MVP release. Please review and respond. Thanks.

    Margie-Jo Miller
    Unified Communications Manager
    direct: 724-888-7825
    cell: 724-624-1428
    fax: 724-643-2791
    Midland Office
    652 Midland Avenue
    Midland, PA 15059
    Confidentiality Notice: This email message and attachments
    contain, or may contain confidential information intended only
    for the addressee. If you are not an intended recipient of this
    message, be advised that any reading, dissemination, forwarding,
    printing, copying or other use of this message or its attachments
    is strictly prohibited. If you have received this message in error,
    please notify the sender immediately by reply message and delete
    this email and any attachments from your system.

  • Guest
    Nov 17, 2021

    Please add custom cover pages as an option. The fact that the old app had this option and the new one doesn't is pretty ridiculous.

  • Guest
    Nov 11, 2021

    I can't believe I'm paying $240 a year for e-faxes and RingCentral doesn't even allow custom cover pages. I'm looking elsewhere.

  • Guest
    Nov 8, 2021

    Please add the custom fax cover sheet as an option.

  • Guest
    Oct 25, 2021

    A feature that allows us to edit or remove personal info on top of fax.

  • Chris Revell
    Oct 21, 2021

    We need this option as well. A template to deploy to the entire organization would be helpful also.

  • Barrett Loveless
    Sep 28, 2021

    Incredibly important feature. We continue to have to use both the RingCentral App and RingCentral Phone App in our thin client environment. I also agree with Gary about medical offices. Our patients and referring offices need to see that the fax is from us. Please add this feature.

  • Gary Kugler
    Aug 19, 2021

    I agree with most comments, we need to be able to fax with a custom cover sheet (preferrably with our logo) from multiple devices, sources. This is essential for medical offices as we use fax very often as it is HIPAA compliant and email or text is not. Please add this basic feature.

  • Danielle Howes
    Aug 19, 2021

    Please add this feature! It's clearly used by a lot of people

  • Thomas Chambers
    Aug 9, 2021

    Prioritize the restoration/addition of the custom fax page IMMEDIATELY. You simply cannot offer a mainline Fax product lacking this feature, it's absurd.

  • Fin
    Aug 6, 2021

    Please add this!!

  • Keith Davis
    Jul 27, 2021

    Yea, this is a killer for us and we would not have upgraded if we had known this was not available.

  • Guest
    Jul 23, 2021

    We NEED to have the ability to create a custom fax cover page with our firm's logo. Seems like such a basic thing to have and I'm surprised it is not available. Please tell us that the developers are working on this.

  • Guest
    Jul 21, 2021

    Please add the ability to have a custom fax cover sheet. It is absolutely mandatory for a professional office.

  • Guest
    Jul 5, 2021

    I have two businesses and need two different cover pages each with the business infomation pertaining to the appropriate business and business contacts. Seems like Ring Central sacrificed essential feature found on the Ring Central Phone app to come late to the game of the same functionality asTeams (already have this through Microsoft), Zoom, Skype, Facetime and Messager apps. Who's needs another app to do what we already can do and are already doing via these other tried and tusted applications? The new Ring Central apps is just redundancy (with already existing appls) but with a net loss of real fax functionality. (i.e. the Ring Central Phone app). Makes no sense to me.

  • Brita Rust
    Jun 21, 2021

    I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.

  • Margie-Jo Miller
    Jun 2, 2021

    We are new to RingCentral and need this functionality for users to send professional faxes.

  • jesse Barnes
    May 25, 2021

    P.S. if you NEED to use a custom fax cover you can use the Desktop Phone app to send your faxes, custom cover sheets are supported on that app.

  • jesse Barnes
    May 25, 2021

    Literally hilarious you decided NOT to include this off the bat. What a sad situation

  • Anney Banales
    May 25, 2021

    Very interested in this feature. When will this be added to the app? Are you currently working on it?

  • Load older comments

Fax Cover Page to display DID within the RC App

Would like the DID the extension user owns to show as the fax number on the cover page. Instead of the company number being displayed. Editing Fax settings with Service Web, do not affect the fax cover page with the RC APP
Guest over 1 year ago in RingCentral Web/Desktop App 0 Planned

Bring back use of custom coversheet for fax in RC App

Please bring back the ability to set a custom coversheet for faxes that was available in the old RC Phone App. Having the ability to set a custom company coversheet that automatically grabs the contact and our sender information, as well as having...
David-Jay Yamaguchi about 1 year ago in RingCentral Phone 0 Planned

Add Custom Fax Cover Sheets to the New RingCentral Desktop App

The old RC Phone Desktop app allowed you to select a custom fax cover sheet that was designed in Microsoft Word. Doing so, you could include your own company logo and customize the cover sheet to brand it as your own. The new RingCentral Desktop h...
Edward Stevens (101) 9 months ago in RingCentral Web/Desktop App 0 Planned

Custom Fax Cover Page

Hello, we would like to use our OWN Custom Fax Cover page for the entire company, We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. This is VERY important to our organization!
Yihaies Makonnen 10 months ago in RingCentral Phone 0 Planned

Add custom fax cover sheets back

with the old ring central phone app on desktop you could make your own fax cover sheet with variables in a word doc, I then was forced to upgrade to the new app without this and has been a huge inconvenience
Logan Greytak over 1 year ago in RingCentral Web/Desktop App 0 Planned

Editing Fax Cover Sheet

I don't know why we can't edit our coversheet of faxes so that we can include who our faxes are going to. Can you please change this?
Guest over 1 year ago in RingCentral Web/Desktop App 0 Planned

Custom Fax Cover Page in RingCentral Unified App

Our customer would like to request for the Unified App to have the ability to customize the fax cover page and doesn't need to install/user RingCentral Phone. For them, this is more convenient as it is a Unified App and they don't have to use seve...
Joeffrey Hernandez over 1 year ago in RingCentral Web/Desktop App 0 Planned

customized cover sheet in the new RC app for faxing

customized cover sheet in the new RC app for faxing
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Planned

Customized Fax Coversheets

Your current app allows us to upload RingCentral customizable fax coversheets. The new app does not appear to have this option. Please add.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Planned

Custom Fax cover sheet for online and desktop app

This will be very useful for special cases like advising that fax is confidential or urgent
Guest over 1 year ago in RingCentral Web/Desktop App 0 Planned

Edit custom fax cover page

When adding a custom cover page the "recipient details" should auto populate with those details.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Planned