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Status Under review
Categories RingCentral Analytics
Created by Taylor Voth
Created on Apr 12, 2023

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Analytics Report Issue

Add a reason why the call didn't go through even though it's beeing counted in the #'s

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  • Taylor Voth
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    |     Apr 12, 2023

    Report Criteria:

    Call Type -External

    Queue Calls - All Calls

    Call Length - 15 Seconds to no Limit

    Resason's why the call didn't count: went to Voicemail, call wasn't successful