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Status Under review
Created by Ryan Ramat
Created on Apr 14, 2023

Ability to Remove Call Recordings

The customer would like to have the ability to remove the call recordings without deleting the call logs while the recording is still within the 90-days retention periodn.

They have a customer who has requested this, but they do not want to delete or remove the whole recording from the system. They still want to be able to see that they have had those calls, just not allow anyone to download or listen to them.