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Status Under review
Created by James Peterson
Created on Apr 18, 2023
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-5062 Idle behavior shows users offline even though they are available and logged into RC. .

Option to Change duration time for Available Status to go offline after 15 minutes of inactivity Merged

It would be very useful to have the option to change the time when the available status changes to offline after a certain time of inactivity or at least increase the time from 15 minutes to an hour or might as well keep the available status unless the user logged out of the app.

  • Monika Sundem
    Nov 14, 2023

    This is related to this idea as well:

  • Alexander Barnard
    Aug 3, 2023

    this feature is a requirement for me to keep using the app.

    As it stands, i have to manually reset my status every 15 minutes, 64 times per day total. It is unacceptable.

    I will not be using this app anymore and will close our companies account if this "automatically unavailable after 15 minutes of inactive" feature is not removed or increased to 3 hours.