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Status Under review
Categories RingCentral Phone
Created by Jack LaQuatra
Created on Apr 18, 2023

Allow Call Queue Voicemail Selection

For our business, having a voicemail for every call queue is not desired. We prefer to use a single VM box for a given grouping of queues. Currently, you cannot select another call queue VM box, they are omitted from the selection lists. Please allow a call queue to send to another call queue VM box. Currently, message-only extension is cumbersome to utilize to enhance this situation.