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Status Implemented
Created by Guest
Created on Jan 4, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1775 Add "Do Not accept call queue calls" to new RC app.

Accept Queue Calls Notification Bar Merged

When "Do Not Disturb" is turned on, the RC desktop app shows a notification bar across the top of the program indicating that feature is on. There should be a similar notification bar for when "Accept Queue Calls" is turned off.
(end users are forgetting when they turn this off for a period of time, and then spend the whole day with queue calls off)

Product Line RingCentral App
  • Jennifer Del Rosario
    Jun 24, 2021

    Hello there!

    The "Accept Queue Calls" toggle in the RingCentral app is now available. Please update your app if it is still not visible on your end. Thank you!