Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1775 Add "Do Not accept call queue calls" to new RC app.

Accept Queue Calls Notification Bar Merged

When "Do Not Disturb" is turned on, the RC desktop app shows a notification bar across the top of the program indicating that feature is on. There should be a similar notification bar for when "Accept Queue Calls" is turned off.
(end users are forgetting when they turn this off for a period of time, and then spend the whole day with queue calls off)

  • Guest
  • Jan 4 2021
  • Implemented
Product Line RingCentral App
  • Jenn - Community Moderator commented
    24 Jun 03:47pm

    Hello there!

    The "Accept Queue Calls" toggle in the RingCentral app is now available. Please update your app if it is still not visible on your end. Thank you!