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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1775 Add "Do Not accept call queue calls" to new RC app.
When "Do Not Disturb" is turned on, the RC desktop app shows a notification bar across the top of the program indicating that feature is on. There should be a similar notification bar for when "Accept Queue Calls" is turned off.
(end users are forgetting when they turn this off for a period of time, and then spend the whole day with queue calls off)
Product Line | RingCentral App |
Hello there!
The "Accept Queue Calls" toggle in the RingCentral app is now available. Please update your app if it is still not visible on your end. Thank you!