Skip to Main Content
Status Planned
Categories RingCentral Phone
Created by Marisol Ocasio
Created on Apr 28, 2023
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1948 Shared SMS were multiple users can receive and send SMS on specific number.

Forwarding SMS messages to users Merged

My company provides a unique number to each employee. I manage a team who regularly texts with clinical staff and patients. When a user is on vacation, I need a way to forward their calls and texts to another user so there is appropriate coverage & the recipient does not go unanswered.