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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Jan 7, 2021

Auto Answer feature in Chrome Extension/Play Store version of Ringcentral

In the Windows desktop version of Ringcentral Phone app there is a feature to Auto Answer a call within a set amount of time (5, 10, 15 , etc, secs)

We are moving our workforce towards using Chromebooks instead of a standard Windows desktop and this is one of the features we use heavily for our call center.

I am testing out the Ringcentral Chrome extension as well as the RC Phone/RC App found in the Play Store and I've been going over the settings and it does not seem to be an option in any of the apps.

Is it possible to add this setting into these versions?

Product Line RingCentral Phone
  • Guest
    Feb 11, 2021

    @ring Central team is this something attainable as as soob as possible, in addion can RC admins have full control on this vs. Agent.