We'd like to schedule users to be added/removed from a Call Queue at specific times.
For example, I'd like to schedule "John" to be added to a specific call queue at 9:30am tomorrow, and then removed from that queue at 1pm.
Taking it one step further, it would be great to be able to set a recurring schedule that "John" is added to the "Sales Queue" from 1pm-4pm on weekdays, and removed from the "Service Queue" during those same hours.
There are multiple queues that the user would be a member of, so simply turning Off call queue calls on the user-side wouldn't be an option.
|Product Line||RingCentral Admin Portal|