RELATED IDEAS
Maximum caller wait time in queue should include 45 secs
the Maximum caller wait time in queue goes from 30 secs to 1 min. can 45secs be added?
the Maximum caller wait time in queue goes from 30 secs to 1 min. can 45secs be added?
Can we also get more granular with increments of 30 seconds even after the 1 minute mark? For example, I was looking to change ours to 1 minute 30 seconds or 15 seconds. The jump from 1 minute to 2 minutes is a noticeable difference for callers.