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Status Future consideration
Created by Theresa Kennedy
Created on Jun 6, 2023

add sound notifications on live reports when a call hits the queue

Our team monitors the Queue on a larger screen from their workspace. A sound notification would help them not have to get up and check over the cubicle wall rather just listen for the notification to know there's a call in queue

  • Admin
    George Lu
    Jun 6, 2023

    Hi, thanks for submitting feedback! We are aware of this request and actively trying to fit it into our roadmap for a future release! Please keep an eye out for this item at a later point.