RELATED IDEAS
add sound notifications on live reports when a call hits the queue
Our team monitors the Queue on a larger screen from their workspace. A sound notification would help them not have to get up and check over the cubicle wall rather just listen for the notification to know there's a call in queue
Hi, thanks for submitting feedback! We are aware of this request and actively trying to fit it into our roadmap for a future release! Please keep an eye out for this item at a later point.