Add a new idea Subscribe
Status Already exists
Categories RingCentral Web/Desktop App
Created by Brita Rust
Created on Jun 7, 2023

RELATED IDEAS

Leave a fax icon on the side of the Desktop app in the new view.

I noticed that if I switch to the new view in the app, the fax icon disappears from the options on the left side of the page. I can still send a fax from the + options, but I can't figure out how to view sent or received faxes.


This is fine for now, as I can turn off the new view, but I'm not sure how it will work once the new view becomes the only view, as I assume will eventually happen.

  • ADMIN RESPONSE
    Jun 12, 2023

    Hello, you're able to have the dedicated Fax tab again by:

    1. Turning the new layout switch back on,

    2. Go to "Customize" under the "More" menu on the left nav.

    3. Turn off the second setting from the top called "Unified Inbox"

  • Post comment
  • Brita Rust
    Reply
    |     Jun 13, 2023

    Thank you,
    I tried to find a setting for it, but I missed that one.
    Much better.