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Status Under review
Categories RingCentral Video
Created by Noah Dankworth
Created on Jun 13, 2023

Ability to Join RCM Links using RCV

We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.

  • Tiffany Buraglio
    Jun 13, 2023

    The meeting migration tool doesn't seem to be working, asking all our users to install the Outlook plug-in will be challenging to update on a one-by-one basis, as some of our users are not very tech savvy and they don't understand plug-ins, so the best way I can figure to do this is to do it one by one, manually cancelling a meeting and setting it up fresh. That is cumbersome...