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My clients are hard at work all hours of the night and day, and while our company does offer 24/7/365 customer service, I am not part of that team. I would like a way to block calls from the phone app during certain times so that I am not awoke at 5AM by my clients. I don't want to use the main DO NOT DISTURB setting on my phone because I don't want to block my family from calling in an emergency.
Hi Christopher, this feature is available on our portal. Please set your custom rule, and you can check this link to learn more https://support.ringcentral.com/article-v2/Creating-a-custom-rule.html?brand=RingCentral&product=MVP&language=en_US or create a case here https://support.ringcentral.com/contact-support.html. Thank you!