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Status Under review
Created by Gene Brown
Created on Jun 14, 2023

Salesforce Integration: Populate "Completed Date/Time" field with Date/Time call was completed

The record created in Salesforce includes a "Completed Date/Time" field, but if a call was made on another device and then saved to Salesforce using the Call History tab, this field is populated with the date/time that the record was saved to Salesforce and not the Completed Date/Time of the call itself.