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Status Under review
Created by Guest
Created on Jan 12, 2021

customize fax download location

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

Product Line RingCentral App
  • Joe Cache - 1601
    Jan 19, 2021

    Hi Tim,

    We have about 40k faxes in/out a month, and have them emailed to a specific address. On our Exchange server we use a program from CodeTwo - Exchange Rules Pro, and it allows us to strip the fax attachment and store it on a network share - and then send the group/team a small 8k 'you've got fax' message.

    This is really nice as it doesn't fill the Exchange server with 20+ copies of the same fax file.

    We also set up a separate set of user email accounts to cc: the original fax, both as an archive, and also a 'oops, someone deleted the fax file' option - it's an easy copy/paste to bring it back.

    Hope that helps until this gets more votes.