Skip to Main Content
Status Under review
Created by Guest
Created on Jan 12, 2021

customize fax download location

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

Product Line RingCentral App
  • Joe Cache - 1601
    Reply
    |
    Jan 19, 2021

    Hi Tim,

    We have about 40k faxes in/out a month, and have them emailed to a specific address. On our Exchange server we use a program from CodeTwo - Exchange Rules Pro, and it allows us to strip the fax attachment and store it on a network share - and then send the group/team a small 8k 'you've got fax' message.

    This is really nice as it doesn't fill the Exchange server with 20+ copies of the same fax file.

    We also set up a separate set of user email accounts to cc: the original fax, both as an archive, and also a 'oops, someone deleted the fax file' option - it's an easy copy/paste to bring it back.

    Hope that helps until this gets more votes.