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Status Under review
Created by Gerardo Rossi
Created on Jun 16, 2023

Splitting Automatic Call Recording message for different languanges

It would be great if when setting up an IVR with different language options that the message in Automatic Call Recording can be split for these different languages. Currently it plays the one message for all options so if the message is in english and plays to a French language option so to say... well clients that speak frech but don't know English wont understand the message.

The message can maybe have at most two languages play without it becoming unpractical but it would be much better to have the message focused to the specific language.