Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Embeddable video in a mobile app

I am a developer and I would like to embed RingCentral Video capabilities into the mobile app produced by my company so that I can create real-time, high-touch customer service and support experiences.

For example, I am a service provider (e.g. electrician, plumber) that would like to tour someone's home to help assess a job I want to bid on. In the COVID world, I want to do this in a touchless way. So I have built an app that let's a potential customer schedule time with me, and then have an online video call with them as well. The video call would take place inside of my app, and be wrapped in my branding. Also, the video would be recorded and stored automatically in my CRM.

The feature here refers to the idea that RingCentral would make an SDK available for developers to make embedding the RCV experience inside of an app.

  • Byrne Reese
  • Jan 12 2021
Product Line Developer Platform and APIs
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