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Status Under review
Categories RingCentral Phone
Created by DeAnna Wasierski-Dickens
Created on Jun 21, 2023

Show how long someone has had an "away" status

In other apps, such as Teams, if someone's status is "Away" or "Offline" it will show the last time they were available. It might say "last seen 19m ago" or something similar. Could we get this visibility in RingCentral? I've had managers ask me for this so they can see who is abusing their "Accept Queue Calls" toggle button.