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Status New
Created by Micheal Shank
Created on Jun 23, 2023

Call Que to Custom parked locations

We have a sales force that found out about the call que ring all feature leaving miss calls to multi people. 1 answer 9 miss call.

We had the idea can we setup our auto attendant to transfer to say Sales Parked line 1.

10 people that are assigned to Parked line 1 receive a notification that there is a call on Sales Parked line 1. This eliminates having to worry about miss call issue and i think is a cleaner option.

I was told atm you can only park calls only after you answer the call then park the call to the line.