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Status Implemented
Created by Josh Fort
Created on Jun 26, 2023

Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum width.

Let's restore the collapsable message pane!

    Jul 17, 2023

    Our product teams have captured this feedback, and are planning adjustments on the 7/10 release (23.2.35 web) to address this. Thank you!

    Update: These are now launched and fully rolled out, please make sure to restart your apps to see the latest version. If you have additional feedback after trying the latest updates that make the left panel sizing smaller width like the previous desktop app interface - let us know!

  • Chris Rosa
    Jul 17, 2023

    I'm on Web 2023-07-06 23:23:39, and still seeing the extra wide column on the left. It's now 7/17 and haven't seen a new version yet.

    1 reply
  • Paul Dobbs
    Jun 28, 2023

    Agreed! It is far to fat in width. Leave it to the end user to resize as desired please.


Stop changing layout and/or allow more customization again

There were recent updates to the layout. There's a button to toggle the new layout on/off. It was allowing the side panel to stay slid over and shrunken down but that no longer occurs when the new layout is off. It doesn't matter if this is in min...
Alyssa Lester 5 months ago in RingCentral Web/Desktop App 1 Implemented