Community Ideas
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
I'm quite confused as to why this would take this long. It's likely it's just a recompile. Being Zoom had theirs out on December 21st of last year, perhaps we need to move our service to Zoom since they appear to care.
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A major disappointment! No M1 native support until 2H 2021.
To even post this as an update to the idea “macOS Universal Application - Apple Silicon M1” is close to being a deception.
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Well I guess that means we have to wait until December 2021.
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Sorry for the confusion everyone. I confirmed with product that this is expected behavior. They advised it is still an Intel version working on M1 Chips via emulator. Native M1 support is coming 2H 2021.
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https://images.app.goo.gl/WsmpLnwuMPJPU6TcA
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Yeah same here. I thought I did something wrong. I would say more issues as too, audio garbled and a whole screen on my mac went blank when I had the RC window maximized on another screen
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Thank you for providing this information Brandon and Tom, I've looped in engineering so they are aware and looking into this.
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I download 21.1.29 today but it installs an Intel version, see attached screenshot of Activity Monitor.
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Great news! Thanks.
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I tried downloading the M1 version from the link provided. The app is still showing as running on intel architecture though under activity monitor.
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The RingCentral App now has an M1 download: https://support.ringcentral.com/download.html
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We will wait until late 21 to start to replace systems with arm based macs. If this is not implemented by then we will need to look for another vendor. I've been piloting the M1 and RC struggles on there. Thanks
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Yes, a native M1 Apple silicon app is needed!
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PLEASE!
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It seems that any business that uses RC and Mac clients will need a native M1 app sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.
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Native M1 support please.
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