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Status Under review
Created by Guest
Created on Jan 13, 2021

Warm Transfer in Chrome Extension

Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer

Product Line RingCentral Integrations
  • Michael Wright
    Jul 14, 2022

    We need this ability as well. Not everyone can have one of the desk phones sitting in their homes and the unavailability of the warm Transfer feature has a negative impact on our customer satisfaction. Because recordings are sometimes necessary, obtain permission while everyone is one the line is required. Not having the Warm transfer feature causes a huge mess and is very inconvenient.

  • Jessica Galling
    Feb 16, 2022

    Please can you add warm transfer back into ring central please i had this prevousily and now it has disappeared meaning i cannot speak to a collegaue and confirm that i have done dpa etc this means the customer willl have to go through all the information again and it might go to a differnt department when the call has bounced. this is completely unacceptable and needs to be readded as a priority