RELATED IDEAS
Outbound Calls Information
When doing an outbound call, we can provide the reason of the call and have a key press option if the customer wants to speak to a representative
| Product Line | RingCentral App |
When doing an outbound call, we can provide the reason of the call and have a key press option if the customer wants to speak to a representative
| Product Line | RingCentral App |
Hi Damian, we are auditing the old post. You might want to check salesforce for the log of calls. Check this link to know more https://support.ringcentral.com/article/8746.html. Also, you might want to check Multi-level IVR for the keypress. Here's the link https://support.ringcentral.com/article/6593.html. Thank you!