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Status Under review
Created by Guest
Created on Jan 16, 2021

Outbound Calls Information

When doing an outbound call, we can provide the reason of the call and have a key press option if the customer wants to speak to a representative

Product Line RingCentral App
  • Admin
    Jennifer Del Rosario
    Mar 7, 2022

    Hi Damian, we are auditing the old post. You might want to check salesforce for the log of calls. Check this link to know more Also, you might want to check Multi-level IVR for the keypress. Here's the link Thank you!