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Status New
Created by RYAN RAMAT
Created on Jul 17, 2023

Ability to Limit the RingCentral App to connect to our Public IP

we need you that kindly allow the ring central app on our public IP only, so agent can't access its from outside.

  • Scott Crawford
    Aug 10, 2023

    I have had been asked question by several customers. I lost two accounts to DialPad because they could provide the ability to only allow users to access the business RC accounts from specific public IPs

  • Homert Tabuyan
    Jul 18, 2023

    RingCentral Case Number: 19447834

    I hope this email finds you well. I am writing to submit a feature request regarding the RingCentral App's accessibility. Our organization would greatly benefit from the ability to restrict access to the RingCentral App only from our public IP, thereby ensuring that agents cannot access it from outside our designated network.

    By implementing this feature, we can enhance the security and control over our RingCentral communications system. It would provide us with the peace of mind that our agents can only access the app while connected to our trusted network, reducing the risk of unauthorized access and potential security breaches.

    I believe this feature aligns with the needs of many organizations that prioritize network security and want to restrict access to their RingCentral App based on IP restrictions. By implementing this functionality, RingCentral can further empower its customers to protect their sensitive communication data.

    I kindly request your consideration of this feature idea. If feasible, it would be a valuable addition to the RingCentral App's capabilities and provide organizations like ours with an enhanced level of control and security.

    Thank you for your attention to this matter.

    Thanks & Regards,

    Govind Dwivedi

    IT Manager